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Consulting · Support

Support that keeps solutions useful.

When the project ends, we stay. One team that already knows your solutions, response times you can plan around, and help that arrives before small problems grow into big ones. A partner, not a handover.

Two Kaldryn support specialists with headsets help customers from their desks
Core service

One dedicated team that knows your environment.

  • A dedicated team that knows your solutions, available around the clock
  • Response times agreed by severity, so you always know when help arrives
  • One address for every request, and every case tracked until it is solved
  • Monthly reporting and a service review, so you see what we see
Add-on modules

Start with what you need. Grow when you need more.

Application maintenance

Fixes, patches and platform updates, handled before they become incidents.

Further development

New features shipped on a steady cadence, prioritized together with you.

License optimization

We watch usage so you pay for what you actually use, nothing more.

Monitoring & cost control

Usage, health and spend in one view, reviewed with you.

Expert reservation

Guaranteed senior capacity every month, reserved for you.

Advisory on demand

A sparring partner one call away when you want a second opinion.

Every case, four clear steps
01

Request

E-mail or portal, acknowledged fast, so you know we are on it.

02

Analyze

We set the severity with you and lay out the options in plain language.

03

Resolve

Your team fixes it, and senior specialists step in when it is needed.

04

Learn

You get the root cause and what we changed, so it stays fixed.

Behind every case sits the same promise: you are never left alone with a solution we built together.

The other practices

Three practices, one way of working.

Why Kaldryn

Let's build something your people actually use.

  1. 01

    Senior specialists across the full Microsoft & Anthropic ecosystems, with modern work, business applications and AI under one roof.

  2. 02

    A consistent way of working: discover, workshop, iterate, support, so you see value early and often.

  3. 03

    The partner with true understanding of how AI should be implemented.